GDPR Compliance

Last updated: October 2, 2026

Data Controller

Pine-kernel Wilderness Services acts as the data controller for personal information collected through this website. We are committed to protecting your privacy rights under the General Data Protection Regulation and Canadian privacy laws.

Legal Basis for Processing

We process your personal data based on:

Consent: When you submit an inquiry form, you consent to us using your information to respond to your request
Legitimate interests: We have a legitimate interest in responding to inquiries and providing information about our services
Contractual necessity: If you book services with us, processing your information becomes necessary to fulfill that contract

Your Rights Under GDPR

If you are located in the European Economic Area or subject to GDPR protections, you have the following rights:

Right of access: Request confirmation of whether we process your data and receive a copy
Right to rectification: Request correction of inaccurate personal data
Right to erasure: Request deletion of your personal data under certain circumstances
Right to restriction: Request limitation of processing under certain conditions
Right to data portability: Receive your data in a structured, commonly used format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw previously given consent at any time

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy. Inquiry data is kept for two years unless you become a client, in which case records are maintained according to legal and professional requirements.

International Data Transfers

Your data is stored on servers located in Canada. If you are located outside Canada, please be aware that information we collect will be processed and stored in Canada, which may have different data protection laws than your jurisdiction.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Exercising Your Rights

To exercise any of your GDPR rights, contact us at info@pine-kernel.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Contact Information

For questions about GDPR compliance or data protection practices:
Pine-kernel Wilderness Services
142 Cascade Avenue
Canmore, Alberta T1W 2M8
Canada
Email: info@pine-kernel.com